Privacy Policy

Privacy Policy

This Privacy Policy clarifies the nature, scope and purpose of the processing of personal data (hereinafter referred to as “Data”) within our online offering and the related websites, features and content, as well as external online presence, e.g. our social media profiles on. (collectively referred to as “online offer”). With regard to the terminology used, e.g. “Personal data” or their “processing”, we refer to the definitions in Article 4 of the General Data Protection Regulation (GDPR).

Responsible:

LUDOVICO Cooperative LVC, Zur Schule 3, 9494 Schaan, Principality of Liechtenstein
hello@ludovico.coop, +423794007900

Types of processed data:

☒ Inventory data

☒ contact information

☒ content data

☒ contract data

☒ Payment data

☒ Usage data

☒ Meta / communication data

Processing of special categories of data (Article 9 (1) GDPR):

☒ Special categories of data have been processed in connection with the booking of holiday real estate that has been processed by users for the legitimization tests (identity document data) required for the overnight stays. In addition, we learn information about holiday destinations, locations and equipment of holiday properties, which are particularly popular with those interested, as well as information about the people accompanying them as well as children. Also information on preferences with drinks and food as well as popular leisure activities an

d excursion destinations are z.T. be learned.

Categories of data subjects:

☒ Customers / prospects / suppliers.

☒ Visitors and users of the online offer. In the following, we also refer to the persons concerned as “users”.

Purpose of processing:

☒ Providing the online offer, its contents and functions.

☒ Provision of contractual services, service and customer care.

☒ Answering contact requests and communicating with users.

☒ Marketing, Advertising and Market Research.

☒ security measures.

As of: 24.05.2018

  1. Relevant legal bases

In accordance with Art. 13 GDPR, we inform you about the legal basis of our data processing. Unless the legal basis in the data protection declaration is mentioned, the following applies: The legal basis for obtaining consent is Article 6 (1) lit. a and Art. 7 GDPR, the legal basis for the processing for the performance of our services and the execution of contractual measures as well as the response to inquiries is Art. 6 (1) lit. b GDPR, the legal basis for processing in order to fulfill our legal obligations is Art. 6 (1) lit. c GDPR, and the legal basis for processing in order to safeguard our legitimate interests is Article 6 (1) lit. f GDPR. In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 para. 1 lit. d GDPR as legal basis.

  1. Changes and updates to the privacy policy

We ask you to inform yourself regularly about the content of our privacy policy. We will adjust the privacy policy as soon as the changes to the data processing we make require it. We will notify you as soon as the changes require your participation (eg consent) or other individual notification.

  1. Safety measures

3.1. We take appropriate technical measures in accordance with Art. 32 GDPR, taking into account the state of the art, the implementation costs and the nature, scope, circumstances and purposes of the processing as well as the different likelihood and severity of the risk to the rights and freedoms of natural persons and organizational measures to ensure a level of protection appropriate to the risk; Measures include, in particular, ensuring the confidentiality, integrity and availability of data by controlling physical access to the data, as well as their access, input, disclosure, availability and separation. In addition, we have established procedures that ensure the enjoyment of data subject rights, data erasure and data vulnerability. Furthermore, we consider the protection of personal data already in the development, or selection of hardware, software and procedures, according to the principle of data protection by technology design and by privacy-friendly default settings taken into account (Article 25 GDPR). 3.2. One of the security measures is the encrypted transfer of data between your browser and our server.

  1. Cooperation with contract processors and third parties

4.1. If, in the context of our processing, we disclose data to other persons and companies (contract processors or third parties), transmit them to them or otherwise grant access to the data, this will only be done on the basis of a legal permission (eg if a transmission of the data to third parties, as required by payment service providers, pursuant to Art. 6 (1) (b) GDPR to fulfill the contract), you have consented to a legal obligation or based on our legitimate interests (eg the use of agents, webhosters, etc.). 4.2. If we commission third parties to process data on the basis of a so-called “contract processing contract”, this is done on the basis of Art. 28 GDPR.

  1. Transfers to third countries

If we process data in a third country (ie outside the European Union (EU) or the European Economic Area (EEA)) or in the context of the use of third party services or disclosure or transmission of data to third parties, this will only be done if it is to fulfill our (pre) contractual obligations, on the basis of your consent, on the basis of a legal obligation or on the basis of our legitimate interests. Subject to legal or contractual permissions, we process or have the data processed in a third country only in the presence of the special conditions of Art. 44 et seq. GDPR. That the processing is e.g. on the basis of specific guarantees, such as the officially recognized level of data protection (eg for the US through the Privacy Shield) or compliance with officially recognized special contractual obligations (so-called “standard contractual clauses”).

  1. Rights of the persons concerned

6.1. You have the right to ask for confirmation as to whether the data in question is being processed and for information about this data as well as for further information and a copy of the data in accordance with Art. 15 GDPR. 6.2. You have accordingly. Art. 16 GDPR the right to demand the completion of the data concerning you or the correction of the incorrect data concerning you. 6.3. In accordance with Art. 17 GDPR, they have the right to demand that the relevant data be deleted immediately or, alternatively, to require a restriction of the processing of data in accordance with Art. 18 GDPR. 6.4. You have the right to demand that the data relating to you, which you have provided to us, be obtained in accordance with Art. 20 GDPR and request their transmission to other persons responsible. 6.5. You have gem. Art. 77 GDPR the right to file a complaint with the competent supervisory authority.

  1. Withdrawal

You have the right to grant consent in accordance with. Art. 7 para. 3 GDPR with effect for the future.

  1. Right to

You can object to the future processing of your data in accordance with Art. 21 GDPR at any time. The objection may in particular be made against processing for direct marketing purposes.

  1. Cookies and Right to Oppose Direct Mail

We set temporary and persistent cookies, i. small files that are stored on users’ devices a (Explanation of the term and function, see last section of this Privacy Policy). In part, the cookies are used for security or to operate our online offer (for example, for the presentation of the website) or to save the user’s decision when confirming the cookie banner. In addition, we or our technology partners use cookies for measuring reach and marketing purposes, which users are informed about in the course of the privacy policy. A general contradiction to the use of cookies used for online marketing purposes can be found in a variety of services, especially in the case of tracking, via the US website http://www.aboutads.info/choices/ or the EU site http://www.youronlinechoices.com/ be explained. Furthermore, the storage of cookies can be achieved by switching them off in the settings of the browser. Please note that not all features of this online offer may be used.

  1. Deletion of data

10.1. The data processed by us are deleted or limited in their processing in accordance with Articles 17 and 18 GDPR. Unless explicitly stated in this privacy policy, the data stored by us are deleted as soon as they are no longer required for their purpose and the deletion does not conflict with any statutory storage requirements. Unless the data is deleted because it is required for other and legitimate purposes, its processing will be restricted. That The data is blocked and not processed for other purposes. This applies, for example for data that must be kept for commercial or tax reasons. 10.2. According to legal requirements, the storage takes place for 10 years: trading books, inventories, opening balance sheets, annual accounts, trade letters, accounting documents, books, records, management reports, accounting documents, commercial and business letters according to Art. 1059 para. 1, 5 PGR.

  1. Provision of contractual services

11.1. We process inventory data (e.g., names and addresses as well as contact information of users), contract data (e.g., services used, names of contacts, payment information) for the purpose of fulfilling our contractual obligations and services in accordance with Art. Art. 6 para. 1 lit b. GDPR. The entries marked as obligatory in online forms are required for the conclusion of the contract. 11.2. Users can optionally create a user account, in particular by being able to view their orders. As part of the registration, the necessary mandatory information will be communicated to the users. The user accounts are not public and can not be indexed by search engines. If users have terminated their user account, their data will be deleted with regard to the user account, subject to their retention is for commercial or tax law reasons according to Art. 6 para. 1 lit. c GDPR necessary. It is the responsibility of the users to secure their data upon termination before the end of the contract. We are entitled to irretrievably delete all user data stored during the term of the contract. 11.3. As part of the registration and re-registration as well as use of our online services, the IP address and the time of the respective user action will be saved. The storage is based on our legitimate interests, as well as the user’s protection against misuse and other unauthorized use. A transfer of these data to third parties does not take place, unless it is necessary for the prosecution of our claims or there is a legal obligation in accordance with. Art. 6 para. 1 lit. c GDPR. 11.4. We process usage data (e.g., the visited web pages of our online offering, interest in our products) and content data (e.g., entries in the contact form or user profile) for advertising purposes in a user profile to inform the user e.g. To display product instructions based on their previously used services. 11.5. The deletion takes place after expiry of legal warranty and comparable obligations, the necessity of keeping the data is checked every three years; in the case of legal archiving obligations, the deletion takes place after its expiry of the 10-year retention period; Information in the customer account remains until its deletion.

  1. contacting

12.1. When contacting us (via contact form or e-mail), the information provided by the user to process the contact request and its processing acc. Art. 6 para. 1 lit. b) GDPR processed. 12.2. User information can be stored in our Customer Relationship Management System (“CRM System”) or similar request organization. 12.3. We expect to use the CRM system Agile CRM. We have concluded an order data contract (Data Processing Agreement). Agile has applied for inclusion in the Privacy Shield USA. As long as the membership is not documented, we will not send any data to it. 12.4. We delete the requests, if they are no longer required. We check the necessity every two years; Inquiries from customers who have a customer account, we store permanently and refer to the deletion on the details of the customer account. In the case of legal archiving obligations, the deletion takes place after its expiration of the (10 years) storage obligation.

  1. Comments and posts

13.1. If users leave comments or other contributions, their IP addresses are based on our legitimate interests within the meaning of Art. 6 para. 1 lit. f. GDPR stored for 7 days. 13.2. This is for our own safety, if someone leaves illegal content in comments and contributions (insults, prohibited political propaganda, etc.). In this case, we ourselves can be prosecuted for the comment or post and are therefore interested in the identity of the author.

  1. Fetch profile pictures at Gravatar

We may use the service Gravatar, Automattic, Inc. 132 Hawthorne Street San Francisco, CA 94107, USA, within our online offering and, in particular, the blog. Gravatar is a service that allows users to log in and submit profile pictures and their email addresses. If users with the respective e-mail address on other online sites (especially in blogs) leave posts or comments, so their profile pictures can be displayed next to the posts or comments. For this purpose, the e-mail address communicated by the users to Gravatar is transmitted encrypted in order to check whether a profile is stored for it. This is the sole purpose of sending the e-mail address and it will not be used for other purposes, but will be deleted afterwards. The use of Gravatar is based on our legitimate interests within the meaning of Art. 6 para. 1 lit. f) GDPR, because with the help of Gravatar we offer the post and comment writers the opportunity to personalize their posts with a profile picture. Automattic is certified under the Privacy Shield Agreement, which provides a guarantee to comply with European privacy legislation (https://www.privacyshield.gov/participant?id=a2zt0000000CbqcAAC&status=Active). By displaying the images, Gravatar has learned the IP address of the users, as this is necessary for communication between a browser and an online service. For more information about Gravatar’s collection and use of data, see the Automattic Privacy Notice: https://automattic.com/privacy/. If users do not want a user picture linked to their email address on Gravatar to appear in the comments, they should use a non-Gravatar email address to comment. We also point out that it is also possible to use an anonymous or even no e-mail address if the users do not want their own e-mail address to be sent to Gravatar. Users can completely prevent the transfer of data by not using our commenting system.

  1. Hosting:

15.1. Our web host is the CYON GmbH, Basel. The web host is used to host the website, to operate via CMS WordPress, to manage the mailboxes as well as databases with customer and contract data. All data entered on the website, so all electronic correspondence is there. 15.2. It was concluded with Cyon a corresponding order processing contract (or “Data Processing Agreement”). This is required by law, because the hoster collects personal data of the website visitors.

  1. Collection of access data and logfiles

16.1. Based on our legitimate interests within the meaning of Art. 6 para. 1 lit. f. GDPR Data on every access to the server on which this service is located (so-called server log files). The access data includes name of the retrieved web page, file, date and time of retrieval, amount of data transferred, message about successful retrieval, browser type and version, the user’s operating system, referrer URL (the previously visited page), IP address and the requesting provider , 16.2. Logfile information is stored for security purposes (for example, to investigate abusive or fraudulent activities) for a maximum of seven days and then deleted. Data whose further retention is required for evidential purposes shall be exempted from the cancellation until final clarification of the incident.

  1. Online presence in social media

17.1. We maintain online presence within social networks and platforms in order to communicate with customers, prospects and users active there and to inform them about our services. When calling the respective networks and platforms, the terms and conditions and the data processing guidelines apply to their respective operators. 17.2. Unless otherwise stated in our Privacy Policy, users’ data will be processed as long as they communicate with us within social networks and platforms, e.g. Write posts on our online presence or send us messages.

  1. Cookies & reach measurement

18.1. Cookies are information transmitted from our web server or third-party web servers to users’ web browsers and stored there for later retrieval. Cookies can be small files or other types of information storage. 18.2. We use “session cookies” that are only stored for the duration of the current visit to our online presence (for example, to enable the storage of your login status or the shopping cart function and thus the use of our online offer at all). In a session cookie, a randomly generated unique identification number is stored, a so-called session ID. In addition, a cookie contains information about its origin and the retention period. These cookies can not save any other data. Session cookies will be deleted if you have finished using our online offer and you have e.g. log out or close the browser. 18.3. The use of cookies in the context of pseudonymous range measurement informs users in the context of this privacy policy. 18.4. If users do not want cookies stored on their computer, they will be asked to disable the option in their browser’s system settings. Saved cookies can be deleted in the system settings of the browser. The exclusion of cookies can lead to functional restrictions of this online offer. 18.5. You may opt for the use of cookies for distance measurement and promotional purposes through the Network Advertising Initiative’s opt-out page (http://optout.networkadvertising.org/) and the US website (http://www.aboutads.info/choices ) or the European website (http://www.youronlinechoices.com/uk/your-ad-choices/).

  1. Google Analytics

19.1. Based on our legitimate interests (ie interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 (1) lit. GDPR), we may set up Google Analytics, a web analytics service of Google LLC (“Google”). on. Google uses cookies. The information generated by the cookie about the use of the online offer by the users are usually transmitted to a Google server in the USA and stored there. 19.2. We use an application with which you can deactivate Google Analytics via optin option [ga-optout text = “Disable Google Analytics”] 19.3. Google is certified under the Privacy Shield Agreement, which provides a guarantee to comply with European privacy legislation (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active). 19.4. Google will use this information on our behalf to evaluate the use of our online offer by users, to compile reports on the activities within this online offer and to provide us with further services related to the use of this online offer and the internet usage. In this case, pseudonymous usage profiles of the users can be created from the processed data. 19.5. We use Google Analytics to display advertisements displayed within Google and its affiliate advertising services, only those users who have shown an interest in our online offering or who have certain characteristics (eg interests in specific topics or products visited by them) Web pages) that we submit to Google (so-called “remarketing” or “Google Analytics audiences”). With Remarketing Audiences, we also want to make sure that our ads are in line with the potential interest of users and are not annoying. 19.6. We only use Google Analytics with activated IP anonymization. This means that the IP address of the users will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. 19.7. The IP address submitted by the user’s browser will not be merged with other data provided by Google. Users can prevent the storage of cookies by setting their browser software accordingly; Users may also prevent the collection by Google of the data generated by the cookie and related to their use of the online offer as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link: https: // tools .google.com / dlpage / gaoptout? hl = en. 19.8. For more information about Google’s data usage, hiring and opt-out options, please visit Google’s websites: https://www.google.com/intl/en/policies/privacy/partners (“Google’s use of your data when you use websites or apps Our Partners “), https://policies.google.com/technologies/ads (” Advertising Use of Data “), https://adssettings.google.com/authenticated (” Managing information Google uses to show you advertising “).

  1. Google Re / marketing services

20.1. Based on our legitimate interests (ie interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 (1) lit. GDPR), we may use the marketing and remarketing services (“Google-Marketing Services “) of Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA, (” Google “). 20.2. Google is certified under the Privacy Shield Agreement, which provides a guarantee to comply with European privacy legislation (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active). 20.3. Google Marketing Services allows us to better target advertisements for and on our website so that we only present ads to users that potentially match their interests. If a user e.g. Showing ads for products he’s been interested in on other websites is called remarketing. For these purposes, when Google and our other websites accessing Google Marketing Services are directly accessed by Google, a code will be executed by Google and so-called (re) marketing tags (invisible graphics or code, also called “Web Beacons “) incorporated into the website. With their help, the user is provided with an individual cookie, i. a small file is saved (instead of cookies, comparable technologies can also be used). The cookies can be set by different domains, including google.com, doubleclick.net, invitemedia.com, admeld.com, googlesyndication.com or googleadservices.com. In this file is noted which web pages the user visited, for what content he is interested and what offers he has clicked, as well as technical information about the browser and operating system, referring web pages, visit time and other information on the use of the online offer. The IP address of the users is also recorded, whereby in the context of Google Analytics we announce that the IP address is shortened within member states of the European Union or other parties to the Agreement on the European Economic Area and only in exceptional cases to one Google server in the US is transmitted and shortened there. The IP address will not be merged with data of the user within other offers from Google. The above information may also be linked by Google with such information from other sources. If the user then visits other websites, they can be displayed according to his interests, the ads tailored to him. 20.4. The data of the users are pseudonym processed in the context of the Google marketing services. That Google stores and processes e.g. not the name or e-mail address of the users, but processes the relevant data cookie-related within pseudonymous user profiles. That from the perspective of Google, the ads are not managed and displayed to a specifically identified person, but to the cookie owner, regardless of who that cookie owner is. This does not apply if a user has explicitly allowed Google to process the data without this pseudonymization. The information collected about users through Google Marketing Services is transmitted to Google and stored on Google’s servers in the United States. 20.5. Among the Google marketing services we use is u.a. the online advertising program “Google AdWords”. In the case of Google AdWords, each advertiser receives a different “conversion cookie”. Cookies can not be tracked through AdWords advertisers’ websites. The information collected through the cookie is used to generate conversion statistics for AdWords advertisers who have opted for conversion tracking. Advertisers will see the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, they do not receive information that personally identifies users. 20.6. We can engage third-party ads based on Google’s DoubleClick marketing service. DoubleClick uses cookies that enable Google and its affiliate websites to serve ads based on users’ visits to this site or other sites on the Internet. 20.7. We can incorporate third-party ads based on the Google AdSense marketing service. AdSense uses cookies that enable Google and its affiliate sites to serve ads based on users’ visits to this site or other sites on the Internet. 20.8. Also we can use the service “Google Optimizer”. Google Optimizer allows us to understand how various changes to a website (such as changes to the input fields, the design, etc.) can take place in so-called “A / B testings”. Cookies are stored on users’ devices for these purposes. Only pseudonymous data of the users are processed. 20.9. In addition, we may use the “Google Tag Manager” to integrate and manage the Google Analytics and Marketing Services on our website. 20.10. For more information about Google’s data usage for marketing purposes, please visit the overview page: https://policies.google.com/technologies/ads, Google’s Privacy Policy is available at https://policies.google.com/privacy. 20.11. If you wish to opt-out of interest-based advertising through Google Marketing Services, you can take advantage of Google’s recruitment and opt-out options: https://adssettings.google.com/authenticated.

  1. Facebook social plugins

21.1. On the basis of our legitimate interests (ie interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 (1) lit. GDPR) we may use social plugins (“plugins”) of the social network facebook.com operated by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland (“Facebook”). The plugins can represent interaction elements or content (eg videos, graphics or text contributions) and can be recognized by one of the Facebook logos (white “f” on blue tile, the terms “Like”, “Like” or a “thumbs up” sign ) or are marked with the addition “Facebook Social Plugin”. The list and appearance of Facebook Social Plugins can be viewed here: https://developers.facebook.com/docs/plugins/. 21.2. Use of Shariff Buttons: The usual social media buttons transfer the user data to Facebook & Co. on every page view and provide the social networks with exact information about their surfing behavior (user tracking). You do not have to be logged in to be a member of the network. On the other hand, a Shariff button does not establish direct contact between social network and visitors until the latter actively clicks on the share button. This way, Shariff prevents you from leaving a digital trail on every page you visit and improves privacy. Then you can like at will, + 1en or tweet – more information does not get the social network nicht.Die display of the “likes” comes thanks to Shariff from the operator of the page with the buttons. Because Shariff is involved by the webmaster, you have nothing else to do as a visitor. The widespread share buttons pose a significant privacy problem because they make unnoticed contact with the servers of social networks. For example, Facebook sends the number of “likes” directly to the visitor’s browser – logging the individual surfing behavior. Shariff acts as an intermediary here: Instead of the browser, the server of the website operator queries the number of likes – and only once a minute to keep traffic to a minimum. The visitor remains anonymous. 21.3. Facebook is certified under the Privacy Shield Agreement, which provides a guarantee to comply with European privacy legislation (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active). 21.4. When a user invokes a feature of this online offering that includes such a plugin, their device establishes a direct connection to the Facebook servers. The content of the plugin is transmitted by Facebook directly to the device of the user and incorporated by him into the online offer. In the process, user profiles can be created from the processed data. We therefore have no influence on the amount of data that Facebook collects with the help of this plugin and therefore informs the users according to our knowledge. 21.5. By integrating the plugins, Facebook receives the information that a user has accessed the corresponding page of the online offer. If the user is logged in to Facebook, Facebook can assign the visit to his Facebook account. If users interact with the plugins, for example, press the Like button or leave a comment, the information is transmitted from your device directly to Facebook and stored there. If a user is not a member of Facebook, there is still the possibility that Facebook will find out and save their IP address. According to Facebook, only an anonymous IP address is stored in Germany. 21.6. The purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as the related rights and setting options for protecting the privacy of users, can be found in Facebook’s privacy policy: https://www.facebook.com/about/privacy/ , 21.7. Note: Since the social plugins are similar in function to the Facebook pixel insofar as they use Facebook’s data processed by the user for marketing purposes, the above opt-out for the Facebook pixel should also be used in the social plug-ins. When you click the link, an “opt-out” cookie will be saved on your device. If you delete the cookies in this browser, then you have to click the link again. Furthermore, the opt-out only applies within the browser you use and only within our webdomain on which the link was clicked. 21.8. If a user is a Facebook member and does not want Facebook to collect data about him via this online offer and link it to his member data stored on Facebook, he must log out of Facebook and delete his cookies before using our online offer. Other settings and inconsistencies regarding the use of data for advertising purposes are possible within the Facebook profile settings: https://www.facebook.com/settings?tab=ads or via the US-American site http://www.aboutads.info / choices / or the EU page http://www.youronlinechoices.com/. The settings are platform independent, i. they are adopted for all devices, such as desktop computers or mobile devices. 22 Newsletter 22.1. With the following information we inform you about the contents of our newsletter as well as the registration, dispatch and statistical evaluation procedures as well as your right of objection. By subscribing to our newsletter, you agree to the receipt and the procedures described. 22.2. Content of the newsletter: We send newsletters, e-mails and other electronic notifications with advertising information (hereinafter “newsletter”) only with the consent of the recipient or a legal permission. Insofar as the contents of a newsletter are concretely described, they are authoritative for the consent of the users. Incidentally, our newsletters contain information about our products, offers, promotions and our company. 22.3. Double opt-in and logging: Registration for our newsletter is done in a so-called double-opt-in procedure. That After registration, you will receive an e-mail asking you to confirm your registration. This confirmation is necessary so that nobody can register with external e-mail addresses. The registration for the newsletter will be logged in order to prove the registration process according to the legal requirements. This includes the storage of the login and the confirmation time, as well as the IP address. Likewise, changes to your data stored with the shipping service provider will be logged. 22.4. Shipping Service Provider: The newsletter is distributed via “MailChimp”, a mailing list platform of Rocket Science Group, LLC, 675 Ponce De Leon Ave # 5000, Atlanta, GA 30308, USA. The privacy policy of the shipping service provider can be viewed here: https://mailchimp.com/legal/privacy/. The Rocket Science Group LLC is certified under the Privacy Shield Agreement, which provides a guarantee to comply with European data protection standards (https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG&status=Active). 22.5. Mailmunch: We continue to use in the context of our legitimate interest in a technically flawless online offer and its economic-efficient design and optimization gem. Art. 6 para. 1 lit.f GDPR the Mailmunch plugin, a service linked to Mailchimp by the provider SixMix LLC, 1110 Fidler Ln Apt 708, Silver Spring, Maryland 20910-3451, USA, for easy integration of newsletter plug-ins , Through the use of Mailmunch, in particular through active Java scripts, information about your use of this website (including your IP address) can be transmitted to a Mailmunch server and stored there. 22.6. For more information on the use of your data by example, please refer to the privacy policy of: 22.7. https://www.mailmunch.co/privacy/ 22.8. Furthermore, the shipping service provider may, according to its own information, transmit these data in pseudonymous form, i. without assignment to a user, to optimize or improve their own services, e.g. for the technical optimization of the dispatch and the presentation of the newsletters or for statistical purposes, to determine from which countries the recipients come. However, the shipping service provider does not use the data of our newsletter recipients to write them down or to pass them on to third parties. 22.9. Credentials: To subscribe to the newsletter, it is sufficient to provide your e-mail address. Optionally, we ask you name or, if desired, additional information, for the purpose of personal and individualized address in the newsletter. 22.10. Success Measurement – The newsletters may contain a so-called “web beacon”, i. a pixel-sized file that is retrieved from the shipping service provider’s server when the newsletter is opened. This call will initially collect technical information, such as information about the browser and your system, as well as your IP address and time of retrieval. This information is used to improve the technical performance of services based on their specifications or audience and their reading habits, based on their locations (which can be determined using the IP address) or access times. Statistical surveys also include determining if the newsletters will be opened, when they will be opened and which links will be clicked. For technical reasons, this information can be assigned to the individual newsletter recipients. However, it is neither our endeavor nor that of the shipping service provider to observe individual users. The evaluations serve us much more to recognize the reading habits of our users and to adapt our content to them or to send different content according to the interests of our users. 22.11. The dispatch of the newsletter and the success measurement are made on the basis of a consent of the recipients acc. Art. 6 para. 1 lit. a, Art. 7 GDPR 22.12. The logging of the registration process is based on our legitimate interests in accordance with. Art. 6 para. 1 lit. f GDPR and serves as proof of consent to the receipt of the newsletter. 22:13. Termination / Revocation – You may terminate the receipt of our newsletter at any time, ie. Revoke your consent. A link to cancel the newsletter can be found at the end of each newsletter. If the users have only subscribed to the newsletter and terminated this registration, their personal data will be deleted.

  1. Integration of services and content of third parties

23.1. Based on our legitimate interests (ie interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 (1) lit. GDPR), we make use of content or services offered by third-party providers in order to provide their content and services Services, such as Include videos or fonts (collectively referred to as “content”). This always presupposes that the third-party providers of this content perceive the IP address of the users, since they could not send the content to their browser without the IP address. The IP address is therefore required for the presentation of this content. We endeavor to use only content whose respective providers use the IP address solely for the delivery of the content. Third parties may also use so-called pixel tags (invisible graphics, also referred to as “web beacons”) for statistical or marketing purposes. The “pixel tags” can be used to evaluate information such as visitor traffic on the pages of this website. The pseudonymous information may also be stored in cookies on the user’s device and may include, but is not limited to, technical information about the browser and operating system, referring web sites, visit time, and other information regarding the use of our online offer. 23.2. The following presentation provides an overview of third-party providers as well as their contents, as well as links to their data protection statements, which contain further information on the processing of data and, for already mentioned here, contradictory possibilities (so-called opt-out) contain: – If our customers use the payment services of third parties (for example, PayPal, Mollie or Sofortüberweisung), the terms and conditions and the privacy policy of the respective third party, which are available within the respective websites, or transactional applications. – External fonts from Google, LLC., Https://www.google.com/fonts (“Google Fonts”). The integration of Google fonts is done by a server call on Google (usually in the US). Privacy Policy: https://policies.google.com/privacy, opt-out: https://adssettings.google.com/authenticated. – Maps provided by Google Maps third party Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Privacy Policy: https://www.google.com/policies/privacy/, opt-out: https://www.google.com/settings/ads/. – Third-party platform YouTube videos – Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Privacy Policy: https://policies.google.com/privacy, opt-out: https://adssettings.google.com/authenticated. – Within our online offer functions of the service Google+ may be included. These features are offered through third party Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. If you’re logged in to your Google+ account, you can link the contents of our pages to your Google+ profile by clicking the Google+ button. This allows Google to associate your visit to our pages with your user account. We point out that we as the provider of the pages are not aware of the content of the transmitted data and their use by Google+. Privacy Policy: https://policies.google.com/privacy, opt-out: https://adssettings.google.com/authenticated. – Functions of the service Instagram may be included within our online offer. These features are provided by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, United States. If you are logged in to your Instagram account, you can link the contents of our pages to your Instagram profile by clicking on the Instagram button. This allows Instagram to associate the visit to our pages with your user account. We point out that we as the provider of the pages do not receive knowledge of the content of the transmitted data and their use by Instagram. Privacy Policy: http://instagram.com/about/legal/privacy/. – Within our online offer, we may use the marketing features (so-called “LinkedIn Insight Tag”) of the network LinkedIn. Providers is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, United States. Each time you visit one of our pages that contains LinkedIn features, it will connect to LinkedIn servers. LinkedIn is informed that you have visited our website with your IP address. In particular, the LinkedIn Insight Tag allows us to analyze the success of our campaigns within LinkedIn, or to target audiences based on how users interact with our online offering. If you are registered with LinkedIn, LinkedIn will be able to associate your interaction with our online offering with your user account. Even if you click LinkedIn’s “Recommend Button” and are logged in to your LinkedIn account, LinkedIn will be able to associate your visit to our website with you and your user account. LinkedIn is certified under the Privacy Shield Agreement, which provides a guarantee to comply with European privacy legislation (https://www.privacyshield.gov/participant?id=a2zt0000000L0UZAA0&status=Active). Privacy Policy: https://www.linkedin.com/legal/privacy-policy, opt-out: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out. – We may use social plug-ins from the Pinterest social network operated by Pinterest Inc., 635 High Street, Palo Alto, CA, 94301, USA (“Pinterest”). When you visit a page containing such a plugin, your browser connects directly to the servers of Pinterest. The plugin transmits protocol data to the server of Pinterest in the USA. This log data may include your IP address, the address of the websites visited, which also includes Pinterest features, browser type and settings, the date and time of the request, how you use Pinterest, and cookies. Privacy Policy: https://about.pinterest.com/en/privacy-policy. – Within our online offer functions of the service, or the platform Twitter included (hereinafter referred to as “Twitter”). Twitter is an offer from Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, United States. Features include displaying our posts within Twitter within our online offering, linking to our profile on Twitter, as well as the ability to interact with Twitter’s posts and features, as well as measuring whether users are using the ads we’ve posted on Twitter access our online offer (so-called conversion measurement). Twitter is certified under the Privacy Shield Agreement, which provides a guarantee to comply with European privacy legislation (https://www.privacyshield.gov/participant?id=a2zt0000000TORzAAO&status=Active). Privacy Policy: https://twitter.com/privacy, Opt-Out: https://twitter.com/personalization. – We may use social plugins from the Tumblr social network, which is operated by Tumblr, Inc. 35 East 21st Street, 10E, New York, NY 10010, USA (“Tumblr”). When you visit a page containing such a plugin, your browser connects directly to the Tumblr servers. The plugin transmits log data to the server of Tumblr in the USA. This log data may include your IP address, the address of the Web sites you visit, including Tumblr features, browser type and settings, the date and time of the request, how you use Tumblr, and cookies. Privacy Policy: https://www.tumblr.com/policy/en/privacy. – We may use functions of the network XING. Provider is the XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany. Each time you visit one of our sites that includes Xing features, it connects to Xing servers. A storage of personal data is not done to our knowledge. In particular, no IP addresses are stored or the usage behavior is evaluated. Privacy Policy: https://www.xing.com/app/share?op=data_protection. – Web analytics and optimization using the Hotjar service, third-party Hotjar Ltd, Level 2, St Julian’s Business Center, 3, Elia Zammit Street, St Julian’s STJ 1000, Malta, Europe. With Hotjar movements on the websites where Hotjar is used can be traced (so-called heat maps). For example, you can see how far users are scrolling and which buttons users click as often. Furthermore, technical data such as selected language, system, screen resolution and browser type are recorded. Here, at least temporarily during the visit to our website profiles of users can be created. Furthermore, using Hotjar it is also possible to obtain feedback directly from the users of the website. In this way, we gain valuable information to make our websites faster and more customer-friendly. Privacy Policy: https://www.hotjar.com/privacy. Opt-Out: https://www.hotjar.com/opt-out. – External code of the JavaScript framework “jQuery”, provided by the third-party jQuery Foundation, https://jquery.org. – For reasons of efficiency, we use Cloud Service Dropbox on the basis of our legitimate interests. Dropbox. The cooperation is based on a so-called contract processing contract. Dropbox is a member of the so-called Privacy Shields. You can find the Dropbox Terms of Use: https://www.dropbox.com/privacy#terms and Privacy Policy at: https://www.dropbox.com/privacy#privacy). The terms and conditions of Dropbox have been adapted to the GDPR. Their privacy policy is now automatically part of their online conditions without the need for further action. Here is a copy of this Privacy Policy: https://assets.dropbox.com/documents/en/legal/data-processing-agreement-dfb-013118.pdf – Our website and data are hosted by Cyon GmbH, Basel, Switzerland. The privacy policy can be found at: https://www.cyon.ch/legal/privacy – Within our website we use the service Mailchimp of The Rocket Science Group, USA, whose privacy policy can be found here: https://mailchimp.com/legal/prior-privacy-policy/ – User information can be stored in our Customer Relationship Management System (“CRM System”) or similar request organization. – We expect to use the Agile CRM CRM system. We have concluded an order data contract (Data Processing Agreement). Agile has applied for membership of the Privacy Shield USA and will be certified under the Privacy Shield Agreement, providing a guarantee to comply with European privacy legislation. As long as the membership is not documented, we will not send any data to it. Terms of service and Privacy Policy of the company can be found on the links provided.

  1. Data exchange with (former) cooperation partners

    We exchange information with regard to mutual partners in confidence. We cooperate with other estates. We exchange information with other partners & distributors regarding confidentiality.

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